WFS News
Wieland Financial Services Recognized as Highest Ranked New Home Builder Mortgage Origination in Atlanta by J.D. Power and Associates
ATLANTA, GA –Wieland Financial Services topped the rankings in this year’s inaugural New Home Builder Mortgage Originator Study SM by J.D. Power and Associates earning recognition for the highest customer satisfaction ranking among Builder Mortgage Originators in Atlanta. A division of John Wieland Homes and Neighborhoods, Wieland Financial Services currently handles more than $300 million in mortgage loans annually.
The New Home Builder Mortgage Originator StudySM measures the experience of new home owners who used a builder-owned mortgage company to originate a home loan. The study encompasses three factors that drive satisfaction with builder mortgage origination (listed in order of importance): loan officer/representative; closing and application/approval process. Its rankings are based on responses from new home buyers who have lived in their homes an average of four to eighteen months.
“Obviously these are challenging times in the mortgage industry. But at WFS, we’re not in sales. We think of ourselves as a trusted advisor for each of our customers. It’s our goal to help them find financing that’s right for them,” says Keith Fadeley, President of Wieland Financial Services. “So it’s gratifying for us to see the payoff of our team’s efforts in results like these.”
About Wieland Financial Services
Founded in 1982, Atlanta-based Wieland Financial Services (WFS) is a division of John Wieland Homes and Neighborhoods, the Southeast’s leading builder of move-up homes. WFS is a full service mortgage lender serving customers in Georgia, North Carolina, South Carolina and Tennessee and currently handles more than $300 million in mortgage loans each year. In addition to working with home purchasers, both Wieland homebuyers and others, WFS offers a full range of financing programs for a variety of customers including refinance and home equity borrowers. For more information, visit wielandfinancial.com online.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm’s quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power and Associates can be accessed through the Word Wide Web at www.jdpower.com.